Masipack Aftersales Support

Let Masipack continue to support your business with our Orlando-based parts and technical teams.

Masipack is proud to serve our customers: not only will we walk you through the sales process to ensure you have the best solution for your product, but we are here to support you throughout the life of your equipment. Proper maintenance and support will increase the efficiency of your packaging machines and will protect this important investment for your business.

Masipack Parts Department

masipack-parts-department Our parts department, located in Orlando, FL, will gladly help you with any parts your equipment may need. We will communicate with you to ensure that parts ordered will match your specific machines and be the proper fit. Please contact us at parts@masipack.com for any parts inquiries.

Large parts inventory in our Orlando, FL warehouse
Order confirmation before billing and shipment
Same day shipping for parts in inventory if ordered by 3:00pm EST
Overnight shipping available

. By phone: (321) 800-2530

. By email: parts@masipack.com

Masipack Technical Department

Masipack-EUA-support1-500x375 Our technical department, also located in Orlando, FL, is here to help you and your team run and maintain your investment. We understand your equipment is essential to your day-to-day business and ultimately your future. Please contact us at support@masipack.com for any technical requests.

Over the phone, Skype, and FaceTime availability for technical questions
In-house, trained technicians available to travel to your facility as necessary
Hands-on training for your technical team at our Orlando, FL facility before installation

. By phone: (321) 800-2530

. By email: service@masipack.com

Masipack Technical Support

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Mar 09, 2022

Masipack North America’s Sweet 16

On this month 16 years ago, we opened our doors in America to support our clients. It was a dream then and still is today. Our continued success lies in a team effort where great work is done by people who truly care about our clients. Where pride is taken in creating a product and […]

Oct 05, 2021

2021: 15 Years Masipack North America

In 2021 Masipack North America celebrates its 15th Anniversary. Since 2006 we have been providing service, parts, and sales to our North American clients. We appreciate the loyalty and dedication of all our employees, clients, and suppliers. We thank you and look forward to continuing to help businesses and people.

Oct 24, 2020

Masipack 33 Years – Evolving Productivity

In these times of digitalization and enhancement of everything that is accessible by touch, Masipack continues to break the boundaries of technology and exceed the expectations of its customers in offering equipment and integrated solutions for the packaging market. In its 33 years of history, Masipack has acted in an exemplary way alongside its employees […]

Jul 07, 2020

New Product?

Do you have a new product or packaging idea? Do you need help in choosing the right package, how to package, which equipment is the right one for your product, or how to pack more efficiently? Feel free to contact us. We will help you and point out to you the pros and cons before […]

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